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Focus on actions, not merely words, according to Jim Sullivan.
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Explain to your employees how to use these silent sales tools, NRN contributor Jim Sullivan says.
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Find out the secret of managing your time in a 24/7 world.
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Find out how new restaurant operators may inadvertently restrict their effectiveness.
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NRN contributor Jim Sullivan advises leaders to continuously improve, be trustworthy, build a strong culture and more.
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Avoid spending on the wrong things, NRN contributor Jim Sullivan advises.
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One definition of servant leadership is putting each other first, Jim Sullivan says.
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Find out what is factored into the real cost of employee turnover.
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NRN contributor Jim Sullivan recommends starting by listing and evaluating all your daily tasks.
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"If you don't change with the times, the times will change you," Jim Sullivan says.
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NRN contributor Jim Sullivan discusses the importance of educating employees on "invisible costs."
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NRN contributor Jim Sullivan offers words of wisdom for operating a restaurant.
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NRN contributor Jim Sullivan offers words of wisdom for operating a restaurant.
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NRN contributor Jim Sullivan offers words of wisdom for operating a restaurant.
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NRN contributor Jim Sullivan discusses why these meetings should be mandatory for all employees.
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NRN contributor Jim Sullivan offers local marketing tips.
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NRN contributor Jim Sullivan says start by hiring the right people.
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NRN contributor Jim Sullivan says a little healthy competition among employees can help boost sales.
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NRN contributor Jim Sullivan says breaking down goals into manageable targets is one place to start.
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NRN contributor Jim Sullivan reveals why cleanliness and friendliness can help lift sales.
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NRN contributor Jim Sullivan says improving service can help boost sales.
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NRN contributor Jim Sullivan offers ideas for employee contests that can help lift sales.
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This short video shares a checklist of the eight...
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Managers can solve problems efficiently by collaborating with the entire restaurant staff.
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Teach your team the importance of keeping costs low and treating your equipment with respect with this creative explanation of how profit works in ...
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Learn how to most effectively organize your time, projects and priorities.
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This lighthearted video is a favorite at live leadership workshops, and Sullivision is sharing it for the first time exclusively at NRN.com.
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This short video details the importance of the daily development for training that sticks.
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Learn how to convince employees that while diversity of opinion is natural, at the end of the day, unity is critical.
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This new video from Sullivision tells a short but colorful tale with a powerful moral: Persistence is the key to execution and results.
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It’s not enough to think outside of the box. We must also act outside the box and actually change company policies.
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This short training video suggests a practical and philosophical way to address the many priorities that frame your day as a restaurant operator.
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Successful managers begin by examining the architecture of a profitable shift, breaking each one down into three manageable phases: before, during ...
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Successful managers begin by examining the architecture of a profitable shift, breaking each one down into three manageable phases: before, during ...
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Successful managers begin by examining the architecture of a profitable shift, breaking each one down into three manageable phases: before, during ...
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Selling more desserts not only generates profit from the dessert itself but also for five other items in the "Dessert Zone" that most managers and ...
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Follow these steps to ensure that you have enough capital to get through the month.
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See tips and advice on the best ways to manage a multiunit restaurant operation.
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See tips and advice on how to better employee performance.
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How to get the most out of customer service.
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A downturn economy is the chance to get things done you couldn't during an upturn economy.
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Eliminate obstacles that keeps you from effectively training your team members.
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A lesson in customer service and sales.
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Different strategies to help you sell beverages, whether coffee, beer or an after-dinner drink.
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Tips to make your business more efficient and produce measurable improvements.
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Truly knowing what guests want is the best way to impress them.
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Learn about "hire power." Managing is a day-to-day negotiation, learn best practices.
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Find out the type of marketing that works for you and how to best implement it.
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Learn the secrets of providing good customer service for seated guests.
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An easy lesson in cost control for young staff members.
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Get the most out of your relationships with your vendors by covering expectations and strategic goals
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Creative contests can help boost morale and performance
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Help keep drive-thru service speedy
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Jim Sullivan gives 5 tips for reducing errors in drive-thru orders